Compare

The Box and HubSpot integration built for document workflows

HubSpot has file tools. Box Connector by SparkGrid is the one built to run your Box document processes from HubSpot workflows: folders on every record, 42 no-code workflow actions, Box Sign, and Doc Gen, with every file staying in Box.

Box Ecosystem Partner of the Year 2025 · Box New Partner of the Year 2024 · 5.0 rating on the HubSpot App Marketplace · SOC 2 Type 2 audit completed · BAA available

The short version

Which one do I need?

Already on Box and want HubSpot to run your document processes?
Don’t use Box, and files are light?

HubSpot’s attachments, Files tool and file properties may be enough.

Storing files in Google Drive or SharePoint instead of Box?

HubSpot’s own Google Drive or Microsoft SharePoint & OneDrive apps, or a multi-storage tool such as CloudFiles.

Best fit

Who each option is best for

Box Connector by SparkGrid

Best for organizations that use Box as their system of record and HubSpot as the place work happens, especially document-heavy and regulated teams such as financial services, legal and healthcare. You get Box folders on HubSpot records, 42 no-code workflow actions, Box Sign requests from HubSpot, and on Enterprise, Box Doc Gen, metadata, Box AI and governance actions. Files and folder permissions stay in Box. Workflow actions run through a connected Box account.[2][3]

Less suited to: teams that need one tool across several storage providers (Google Drive, SharePoint, Dropbox), or very small teams whose needs are covered by free tools.

HubSpot native file tools (Attachments card, Files tool, file properties)

Best for teams with light file needs that are comfortable storing documents in HubSpot. They are included with HubSpot, simple to use, and file properties can collect uploads from forms.

Less suited to: teams that keep documents in Box, need folder structures, or need file access controlled by their content platform. Files are stored in HubSpot and visibility follows HubSpot permissions.[5][6][7]

HubSpot’s Google Drive and Microsoft SharePoint & OneDrive apps

Best for Google Workspace or Microsoft 365 shops. Both are built by HubSpot, link files and folders to records, and add a small set of workflow actions (create folder, upload from a file property, link items).[8][9]

Less suited to: Box customers. These apps do not connect to Box. The SharePoint & OneDrive app is in public beta.[9]

CloudFiles

Best for teams that need one document layer across several storage providers (Google Drive, SharePoint, OneDrive, Dropbox, Box, AWS S3), plus tracked sharing links, datarooms and template-based document generation.[11]

Less suited to: teams that want Box-specific capabilities. Its listing and help center do not mention Box Sign, Box metadata templates or Box AI, and workflow automations require its Enterprise tier.[11][12][13]

Feature comparison

Box Connector vs. the alternatives

Capability

Box Connector by SparkGrid

HubSpot native files (Attachments, Files, file properties)

HubSpot Google Drive / SharePoint & OneDrive apps

CloudFiles

Works with Box content

Works with Box content

Box Connector by SparkGrid

Box Connector by SparkGrid

Yes, built only for Box[1]

HubSpot native files

HubSpot native files

No, files stored in HubSpot[5][6]

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

No, Google or Microsoft only[8][9]

CloudFiles

CloudFiles

Yes, one of six storage options[11]

Box folder shown on each record

Box folder shown on each record

Box Connector by SparkGrid

Box Connector by SparkGrid

Pin Box files and folders to records (all plans, including Core); automate pinning and folder creation in workflows, and use HubSpot custom objects (Growth and up)[1][2][4]

HubSpot native files

HubSpot native files

No, Attachments card lists files, no folders[5]

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

Partial, Drive/SharePoint folders only (25 Drive files or 20 SharePoint items per record)[8][9]

CloudFiles

CloudFiles

Yes, app card on records[12]

Auto-create folders in workflows

Auto-create folders in workflows

Box Connector by SparkGrid

Box Connector by SparkGrid

Yes, Create Box Folder action (Growth and up)[3][4]

HubSpot native files

HubSpot native files

No

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

Partial, Drive/SharePoint folders, not Box (workflows need HubSpot Pro/Enterprise)[8][9]

CloudFiles

CloudFiles

Yes, Enterprise tier only[13]

Number of HubSpot workflow actions

Number of HubSpot workflow actions

Box Connector by SparkGrid

Box Connector by SparkGrid

42 no-code actions (Growth and up)[A][4]

HubSpot native files

HubSpot native files

None for files

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

Google Drive: 4. SharePoint & OneDrive: 3 per service[8][9]

CloudFiles

CloudFiles

17 documented[14]

File actions (copy, move, share links, collaborators, delete)

File actions (copy, move, share links, collaborators, delete)

Box Connector by SparkGrid

Box Connector by SparkGrid

Yes, including collaborations and shared-link actions[3]

HubSpot native files

HubSpot native files

Partial, rename, download, delete, 24-hour link[5]

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

Partial, create, upload, link[8][9]

CloudFiles

CloudFiles

Yes, copy, move, delete, share, permissions[14]

Request files from clients

Request files from clients

Box Connector by SparkGrid

Box Connector by SparkGrid

Yes, Box File Requests from workflows[1][3]

HubSpot native files

HubSpot native files

Partial, file property on a form[7]

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

No

CloudFiles

CloudFiles

Yes, file request blocks in datarooms (Doc Sharing product)[11]

Box Sign

Box Sign

Box Connector by SparkGrid

Box Connector by SparkGrid

Yes, send and track from HubSpot, map HubSpot properties to templates (Growth and up)[1][4]

HubSpot native files

HubSpot native files

No

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

No

CloudFiles

CloudFiles

No, eSign via DocuSign listed[11]

Document generation

Document generation

Box Connector by SparkGrid

Box Connector by SparkGrid

Yes, Box Doc Gen (Enterprise)[4]

HubSpot native files

HubSpot native files

No

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

No

CloudFiles

CloudFiles

Yes, own templates, separate license[11][13]

Box metadata

Box metadata

Box Connector by SparkGrid

Box Connector by SparkGrid

Yes, create, update, get metadata; cascade policies (Enterprise)[3][4]

HubSpot native files

HubSpot native files

No

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

No

CloudFiles

CloudFiles

Not documented[14]

Box AI

Box AI

Box Connector by SparkGrid

Box Connector by SparkGrid

Yes, extract structured and freeform data in workflows (Enterprise)[3][4]

HubSpot native files

HubSpot native files

No

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

Drive app: HubSpot AI overviews of Drive files (not Box)[8]

CloudFiles

CloudFiles

No, own Document AI “coming soon”[11]

Permissions stay in Box

Permissions stay in Box

Box Connector by SparkGrid

Box Connector by SparkGrid

Yes, files and folder permissions stay in Box. Workflow actions run through a connected Box account.[2][3]

HubSpot native files

HubSpot native files

No, HubSpot notes/tasks permissions apply[5]

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

Google/Microsoft permissions apply[8][9]

CloudFiles

CloudFiles

Storage permissions respected, per vendor[15]

Files stay in Box

Files stay in Box

Box Connector by SparkGrid

Box Connector by SparkGrid

HubSpot native files

HubSpot native files

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

Stay in Google/Microsoft

CloudFiles

CloudFiles

Stay in your storage, per vendor[15]

Security

Security

Box Connector by SparkGrid

Box Connector by SparkGrid

SOC 2 Type 2 audit completed; BAA available[1]

HubSpot native files

HubSpot native files

HubSpot security program. HubSpot’s file docs state it “does not support the management of sensitive information” (see ToS)[6]

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot security program plus Google/Microsoft

CloudFiles

CloudFiles

Vendor states SOC 2 Type II audit, ISO 27001, GDPR[15]

Support

Support

Box Connector by SparkGrid

Box Connector by SparkGrid

SparkGrid support team, 24-hour response target Monday to Friday; optional onboarding package[17][4]

HubSpot native files

HubSpot native files

Support details not compared here

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

Support details not compared here

CloudFiles

CloudFiles

Self-serve, email and chat; priority support on Enterprise[11][13]

Pricing

Pricing

Box Connector by SparkGrid

Box Connector by SparkGrid

Core $200, Growth $400, Enterprise $750 per month[4]

HubSpot native files

HubSpot native files

Included with HubSpot

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

App $0; needs Google Workspace or Microsoft 365[8][9]

CloudFiles

CloudFiles

Per user per month: Doc Management $5 Business, $15 Enterprise; other products extra; automation add-on packs[13]

HubSpot Marketplace rating

HubSpot Marketplace rating

Box Connector by SparkGrid

Box Connector by SparkGrid

5.0[1]

HubSpot native files

HubSpot native files

n/a

HubSpot Google Drive / SharePoint & OneDrive apps

HubSpot Google Drive / SharePoint & OneDrive apps

Google Drive 4.6; SharePoint & OneDrive not yet rated[8][9]

CloudFiles

CloudFiles

4.8[11]

Sources (all checked 2026-09-30)

[A] SparkGrid: 42 no-code workflow actions (Growth and up).

[2] Box Community, Box for HubSpot FAQ and Box Connector 2.0 post: Box for HubSpot FAQ ; Box Connector 2.0 post

[3] Box Connector workflow docs: boxconnector.sparkgridsoftware.com/docs/workflows

[4] SparkGrid pricing: sparkgridsoftware.com/pricing

[6] HubSpot KB, supported file types and sizes: knowledge.hubspot.com: supported file types

[7] HubSpot KB, property field types (File): knowledge.hubspot.com: property field types

[8] HubSpot Google Drive listing and KB: Google Drive listing ; Connect Google Drive to HubSpot

[9] HubSpot SharePoint & OneDrive listing and KB: SharePoint & OneDrive listing ; Use SharePoint and OneDrive files in HubSpot

[10] Breeze AI connector listing for Box and HubSpot KB: Box connector listing (box-mcp) ; Connect apps to Breeze Assistant

[12] CloudFiles help, App Card: help.cloudfiles.io/hubspot/app-card

[13] CloudFiles help, Subscription Plans: help.cloudfiles.io/hubspot/subscription-plans

[14] CloudFiles help, Workflow Actions: help.cloudfiles.io/hubspot/workflow-actions

[15] CloudFiles pricing page FAQ: cloudfiles.io/pricing

[17] SparkGrid support: sparkgridsoftware.com/support

[18] Box Trust Center (compliance list: FedRAMP High, HIPAA/HITECH, ITAR/EAR, ISO 27001): box.com/trust

[19] Box, FedRAMP High: box.com/fedramp

[20] Box Support, HIPAA and HITECH Overview and FAQ: support.box.com: Box HIPAA and HITECH overview

[21] Box Zones: box.com/zones

[22] Box Shield and Box Governance: box.com/shield ; Box Governance

Compliance

Keep HubSpot files under your Box compliance controls

With Box Connector, the documents your team works on in HubSpot stay in Box, so the Box security, retention and compliance controls your compliance team set up still apply. That keeps them out of HubSpot file attachments, email threads and shared drives that sit outside those controls. SparkGrid, which builds Box Connector, has completed a SOC 2 Type 2 audit.[1]

Government and export controls

Box holds a FedRAMP High authorization and supports ITAR and EAR requirements.[18][19]

Healthcare data

Box supports HIPAA and HITECH and signs a HIPAA BAA with customers on its Enterprise, Enterprise Plus and Enterprise Advanced plans.[20]

Data residency

Box Zones lets you store content in specific regions to help meet data residency requirements.[21]

Security and governance

Box Shield adds content classification and threat detection. Box Governance adds retention policies and legal holds.[22]

FedRAMP, HIPAA, ITAR and ISO certifications and attestations listed here belong to Box and depend on your Box plan and configuration; SparkGrid does not hold them.

Proof point: Strategic Wealth Designers

400 hours a month to 5.

Strategic Wealth Designers, a wealth management firm, rebuilt client onboarding around HubSpot workflows, Box AI and Box Connector. Clients upload documents through a secure intake link. Box Connector builds each client’s Box folder structure, checks each document against its type, renames it to a standard, routes exceptions to a “Needs Review” folder, and pins the client’s Box folder to their HubSpot record. Files never leave Box.

“Now, we can view that file right out of HubSpot. However, it’s not in HubSpot and hosted on HubSpot. We have a window that’s directly into Box, so that way we can maintain compliance.”

Devin Smith, Director of Marketing & Technology, Strategic Wealth Designers

From Devin’s five-star HubSpot App Marketplace review, “The 400 Hour Per Month Time Saver”:

“The Box Connector integration for HubSpot has absolutely transformed the way we do business, process documentation, and service our clients.”

Also: Root Financial automated client onboarding documents across HubSpot and Box, saving 40 hrs/week (1 FTE).

FAQ

Frequently asked questions

Does HubSpot integrate with Box natively?

What is the Breeze AI connector for Box?

Do my files move into HubSpot?

Can I send Box Sign requests from HubSpot?

Is Box Connector secure enough for regulated teams?

How much does it cost?

We use Google Drive or SharePoint, not Box. Is Box Connector right for us?

FAQ sources: Breeze AI connector answer [10]; files and permissions answer [2][3]

See your Box document workflow running in HubSpot

Bring one real process, such as client onboarding, deal folders or contract signing. We’ll show you how Box Connector would build the folders, route the files and send the Box Sign request, with every file staying in Box.

Ready to make Box and HubSpot work better together?

Reduce manual work, improve document visibility, and create more consistent customer and operational workflows with Box Connector for HubSpot.

SparkGrid Software developed Box Connector for HubSpot, helping organizations manage Box files, automate document workflows, support e-signatures, and connect document activity to CRM records.

Ready to make Box and HubSpot work better together?

Reduce manual work, improve document visibility, and create more consistent customer and operational workflows with Box Connector for HubSpot.

SparkGrid Software developed Box Connector for HubSpot, helping organizations manage Box files, automate document workflows, support e-signatures, and connect document activity to CRM records.

Ready to make Box and HubSpot work better together?

Reduce manual work, improve document visibility, and create more consistent customer and operational workflows with Box Connector for HubSpot.

SparkGrid Software developed Box Connector for HubSpot, helping organizations manage Box files, automate document workflows, support e-signatures, and connect document activity to CRM records.